Privacy Policy

1. Information We Collect

Personal Information You Provide

When you fill out a contact form, schedule a pickup, or request a quote on our website, we may collect:

• Your name
• Email address
• Phone number
• Mailing or pickup/delivery address
• Any message or service details you include

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website or search terms
• Device type and operating system

This information is collected through cookies, web analytics tools, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule pickups, deliveries, and service appointments
• Create and manage your customer account
• Send you service confirmations and relevant communications
• Improve our website, services, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business, such as our dry cleaning management platform, email service, and website hosting provider
• Analytics providers to help us understand how visitors use our website
• Legal authorities if required by law, regulation, or legal process

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Third-Party Services

Our website may use third-party services such as Google Maps, Google Analytics, and embedded forms. These services may collect information about your use of our website in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: